Web Executive

Web Executive (12 Month Fixed Term Contract) - Banbury: £40,000pa - £45,000pa plus Performance Bonus & Benefits.

Bibby Financial Services are growing, and we’re looking for a Web Executive to join our Banbury Team on a fixed term basis. The Web Executive will be responsible for the upkeep, maintenance and development of our nine websites, providing best practice guidance and support on design, UX and content. You will manage the day-to-day running of our websites, in line with our content management process, handling and responding to internal requests as well as supporting the Web Operations Specialist in delivering a high-quality user experience. 

At Bibby Financial Services (BFS), we’ve been helping small and medium-sized businesses thrive and grow since 1982. Working across 9 countries, we provide the funding and support that give our clients the confidence to take their next step, whether that’s expanding, innovating or breaking into new markets. We’re proud to be part of Bibby Line Group, a long-standing family business and one of the UK’s oldest independent companies

What you’ll be doing:

• Manage all web tickets via our portal, Service Desk Plus, working closely with our international marketing teams to ensure requests are managed efficiently and in line with SLAs.
• Work closely with our web development agency and other third-party vendors to ensure development releases meet requirements and are tested before deployment.
• Ensure the CMS is fully supported by internal and external technology teams and that functionality is consistent across all regions, resulting in minimal web-downtime.
• Support Web Operations Specialist by working closely with InfoSec and IT teams to understand and manage website risks, including resolution plans in line with our Incident Response Plan.
• Manage service desk requests and backlogs, liaising with regional teams, and digital agencies to complete/resolve tickets and produce monthly reports.
• Become a central point of contact for the super user community to support CMS operations and efficiency, working closely with regional teams.
• Provide an in-house design capability to carry out amendments to artwork or imagery for digital/print via InDesign, Canva and Photoshop to ensure they are on brand and fit for web publication.
• Create training material and guides to support website best practice. 

Who are we looking for?

• Proven experience as Web Executive, Web Content Manager, or a similar role with a strong portfolio of projects.
• Experience in Web design, web content management or a related field.
• In-depth CMS management experience and experience in building and deploying web forms
• Experience with web analytics (Google Tag Manager, Google Analytics,) and familiarity with SEO principles.
• Strong UX background with ability to effectively communicate ideas.

What you’ll get in return

• 25 days’ holiday plus bank holidays, increasing with service, with buy/sell options
• Performance Bonus
• Private healthcare for you and your family
• Company pension scheme
• Flexible benefits (gym membership, tech, health assessments and more)
• Access to an online wellbeing centre
• Discounts with a wide range of retailers
• Plus, much more!

There’s no place quite like BFS and we’re proud of that. And it’s all down to you - you make us the people with which every ambitious business loves to work which is highlighted through our values: We partner with customers for long term success, We redefine what’s possible, We deliver what matters, when it matters and We support each other to be our best.

If you would like to join us, please click ‘apply’ today to be considered as our Web Executive vacancy – we would love to hear from you!

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the Recruitment process.